The support team at Alcatraz can help answer your questions and address problems you may have. You can reach us from Mondays to Fridays on our hotline. You can of course also contact us in writing - we shall make every effort to get back to you as soon as possible.

Our aim when communicating with you is to provide qualified information that is easy to understand - we are not into technical jargon at all.

Besides providing fast support for your urgent problems, we are of course also open to hearing your suggestions. From your own experience as a user, you will probably have had some ideas on what could still be improved on our systems. We welcome all your suggestions and will make every effort to integrate them in the development of our products.

We are always there for you, ready to take on any challenge!

Support Hotline
Mo - Fr   9°° - 17°°

Phone +49 2335-8466-550
Fax +49 2335-8466-551
support@alcatraz-security.de